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WI-Fi IP Camera

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WI-Fi IP Camera

Availability: In stock

$138.00
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Peace of mind guaranteed


With the Wi-Fi IP camera you can monitor your house or office in real-time and footage can be saved directly on your smart devices. The Wi-Fi IP Camera has a host of other features such as connectivity with alarm systems and notifications can be sent automatically through email. Video conferencing through the Wi-Fi IP Camera has never been easier or clearer. The display is a 3.5 inch HD display with built-in speakers and built-in mic. The screen quality ensures there is no color deviation between indoor or outdoor environments. 

 

Details

Features:

  • Simple 3 step setup
  • Video conferencing
  • Smart device video
  • Complete control



Overview

The Wi-Fi IP Camera is the perfect addition to your home security system, and with the option of video-conferencing also being a feature of the Wi-Fi IP Camera, it is also a great tool for communication between either two IP Cameras or when the ‘Sricctv02’ application is installed on your Android or Apple device, the IP Camera can also revert video surveillance on to the smartphone. You can also have a video conference between the IP camera and smartphone, which through a 3.5 inch HD display, built-in speakers and built-in mic sounds as good as any other video conferencing device.



Simple 3 step setup

Despite the Wi-Fi IP camera being a highly advanced device, and a vast improvement from other surveillance systems, it has a surprisingly simple 3-step setup.  The IP Camera needs to be connected to your wireless router and then it is good to go.



Wireless functionality

By being connected to your WIFI network, the WIFI IP Camera has the flexibility to be placed anywhere within range of your wireless router and be completely functional as a surveillance or video conferencing device.



Direct recording

The WIFI IP Camera has the ability to save surveillance videos directly onto your smartphone. By being connected to the Wifi network your smartphone can receive footage from the camera and store it on any smart device that has been configured with the camera and also has the IP Camera app installed into it.



Complete control

There are a variety of options that are available for video surveillance through this device. A feature of the Wifi IP Camera is that it can send an email to your smartphone if the alarm is triggered which means you will have peace of mind no matter where you are.     



Additional Information

In Depth Main Processor High Performance ARM9 Embedded Microprocessor
Operating system Embedded Linux OS
Image Sensor CMOS Sensor, 0.3 Megapixel.
Lens 3.6mm (IR lens)
Lens Viewing Angle 90°
Min. Illumination 0.3LUX/F1.2
Night vision 10 pcs IR LEDs, Night visibility up to 10meters
IR-Cut Built-in IR Cut, With self-check function, Double optical filter
automatic switch, no color deviation indoor or outdoor.
Video Compression H.264
Signal System PAL/NTSC
Frame Rate PAL: 25 fps, NTSC: 30 fps
Video Resolution VGA(640*480)A
Video output 3.5 inch high definition display
Video Call Free video call between two cameras or among Android,
iOS Mobile Terminal Device and camera.
Compression G.711A
Audio Input Built-in microphone or an external headset
Audio Output Built-in speakers or an external headset
Recording Mode Manual/Timer/Motion/Schedule
Local Storage Support USB Disk(Up to 32G), Micro SD card.(UP to 32G)
Pan/Tilt Rotation Angle Pan:355°, Tilt: 120°
Alarm Input Support Learning wireless alarm input (up to 8-channel)
Alarm Triggered Speakers alarm, Alarm recording, Capture, Email, Phone push alarm
Ethernet Interface RJ-45
USB 1x USB 2.0
TF 1xTF
Wifi 802.11 b/g/n, Support WEP, WPA,WPA2 Encryption
Headset 1x3.5 headphone jack
Learn Code 1x Learn code button (for setting the wireless detector code)
Battery slot Support 2 pcs 18650 battery, stand-by time 10 hours.
Power DC12V/1A
Product Type Plastic shell, Cartoon Robot/ Indoor use
Working Temperature 0~55oC
Working Humidity 10%-90% RH
Power Consumption 2W
Size Item Size:135 x 135 x 220mm (LxWxH)
Weight Net weight: 850 g, gross weight: 1150 g (Note:Actual Weight Final)
Accessories 1xAdaptor, 1x3C card, 1xAntenna,1x User Manual
Certification Certification CE, FCC, RoHS
Dimensions 90x120x70 mm
Weight 546 g

Wi-Fi IP Camera FAQ

The Merlin IP Cam cannot boot up normally?

Possible reasons are as follows:

1. The power supply is wrong.

2. Switch power supply line is not in good connection.

3. Switch power supply is damaged.

4. The program updating is wrong.

5. The front panel is damaged.

 

The Merlin IP Cam reboots automatically or stops working after boot up a few minutes?

Possible reasons are as follows:

1. The input voltage is not stable or too low

2. The power of switch power supply is low.

3. Frontal video signal is not stable

4. Bad heat radiator or too much dust or bad running circumstance of the Merlin IP Cam.

5. The hardware of the Merlin IP Cam is damaged.

 

System cannot detect USB or Micro SD card?

Possible reasons are as follows:

1. The USB or Micro SD card line is not in good connection

2. The card slot is damaged

3. The storage equipment is damaged

4. The USB port of main board is damaged

 

I cannot find the video files in local playback mode?

Possible reasons are as follows:

1. The storage equipment is damaged.

2. The query condition is wrong.

3. The video files to look up are covered.

4. The recording is not on.

 

The local video is not clear?

Possible reasons are as follows:

1. The image quality is too bad.

2. The reading program is wrong, bit rate is low

Normally the problem will be solved after reboot up the Merlin IP Cam.

3. The storage equipment is damaged.

4. The hard disk is damaged.

 

There is no audio signal in the surveillance window?

Possible reasons are as follows:

1. It is not an active tone arm.

2. It is not an active sound box.

3. The audio lines are damaged.

4. The hardware of the Merlin IP Cam is damaged.

 

The time is wrong?

Possible reasons are as follows:

1. Setting is wrong.

2. The battery is in bad connection or the voltage is too low.

3. The oscillation is damaged.

 

The motion detection wrong?

Possible reasons are as follows:

1. The motion detect area setting is not correct.

2. The sensitivity is too low.

3. Limited by some hardware edition.

 

The image is not clear or there is no image in network preview or video file playback state?

Possible reasons are as follows:

1. Network is not stable.

2. The user machine is resource limited.

3. The user has no surveillance purview.

 

Network connection is not stable?

Possible reasons are as follows:

1. Network is not stable.

2. IP address is conflicted.

3. MAC address is conflicted.

4. The network cad of the computer or the computer is bad.

 

7.2 Maintenance

Please use the Merlin IP Cam in dry environment so that the Merlin IP Cam can work long-term and stably. The damp dust in the circuit board will cause short-circuit which will interferes the Merlin IP Cam normal running or damages the Merlin IP Cam.

Please keep the grounding well done to prevent the video or audio signal interfered and the Merlin IP Came from static or inductive electricity.

Please keep the Merlin IP Cam away from the heat resource.

Please keep the Merlin IP Cam ventilated for better heat radiator.

Please check and maintain the system regularly.

 

This manual only for the basic operation, please refer to the electronic manual CD-ROM for detailed operation.

Equipment updated in real time, there is no notice if upgraded.

If you have doubt or dispute for product description, all will be subjected to the ultimate interpretation of the company.

The manual is for the number of products for reference, the specific operation of each product is not an exhaustive; if you have any difficult problems, please contact the company customer service department.

 

 

 

 

 


Installation & Setup
1) Connect Antenna on the back of the camera.
2) Connect the power adapter to a wall outlet and to the camera, red light indicator should turn on, indicating power.
3) Connect the camera to your network using a RJ45 LAN cable.
4) Insert the Driver & Software CD to the computer and install the software to the computer.
   After installation, you must restart your system.
   After restart you will find the icon for "IP Camera Tool" on your desktop, double click to open the software.
5) In the initial window for the application you will display "IP Camera" and opposite it "Subnet doesn't match,
   double-click to change!". Select it then right-click and select "Network Configuration".
6) The "IP Camera Network Configuration" dialogue box will be displayed, select "Obtain IP from DHCP Server"
   if your router has DHCP Server (Most of the current router supports DHCP service) otherwise you will have to give the IP Address manually.
7) Change the "http port" to a unused port number (eg. 8000, 8001, 8002 . . .)
8) Default user is "admin" and leave the password empty then click OK. The window should now display
   the "IP Camera" with the IP address and port number opposite of it.
9) Double click the "IP Camera" to open the "Network Camera" menu.
   You will then be prompter to enter "user name" and "password".
   Enter "admin" for username and leave the password empty then click OK.
10) On the "Network Camera" menu, click the sign-in button that corresponds to the browser that you are using.
11) On the upper right corner of the "Network Camera" page you will find the "For Administrator" option.
    Click this option to enter the camera settings page.


Wireless Lan Settings
Enter the wireless settings page of the Wireless Router to find out the SSID, Channel, Encryption and Authentication details.
This product supports WEP and WAP security encryption. After entering the details press submit then remove the network cable from the camera,
you should be able to access the camera wirelessly.

Remote Access Setup
1) Registering your Dynamic IP Address
   On your web browser go to http://www.dyndns.com/ & register your dynamic IP address.
   Follow the procedure on the website upon completion you should obtain username, password, & host name from the website.
   This information you will need when you setup your router.
2) Login to your router as administrator on the Setup you find the DDNS option then input the username, password and host accordingly.
   Then click (Save Settings) and reboot device.
3) Login again on the Router homepage and enter "DDNS Service Settings" to check the DDNS Status if DynDns succeeded or not.
4) Select applications & Gaming then choose port range forward and set your camera IP Address & port number.

Once details have been entered you have finished the remote access setup.


Mobile Setup (Support midp2.0 java)
1) Copy "Mobile Player jar" from CD to the device's memory and install it
2) Run "IP Camera player"
3) Set alias to "IP Camera", hostname to the one you registered on Dyndns.
   Set port number to the one same as the camera and same username & password to access the camera.
4) Click OK to see the camera picture


**JAVA-MB.cab is a batch file for windows mobile system. [same settings apply]
**For iPhone install from Apple Store the "Tenvispro" application. [same settings apply]


1. My IP Camera does not turn on or boot up normally?

   a. The switch of the power supply does not have a proper electrical connection
   b. The switch of the power supply is damaged
   c. The power supply is wrong, the input voltage is not stable or too low, or the device might be damaged

 

2. Why the system can't detect the micro SD Card and is not recording?

   a. The Micro SD card might not be inserted properly. The card slot or the storage device itself might be damaged
   b. Make sure that when you're browsing the camera from a mobile device or PC, turn on recording function and then enable SD Card option to record         on the built-in SD card.
   c. Micro SD card is full

 

3. I cannot see my IP Camera in the Merlin App?

     Please make sure that you have followed the setup instructions properly. Sometimes if the error still prevails, please reset your IP camera and do the setup procedure again.


Instructions
1. Please connect the IP Camera to the router using a LAN cable.
2. Make sure that the power indicator ligt of the router is on (yellow), and the Network indicator light is flashing (green)
3. Insert the Micro SD Card in the Micro SD Card slot for recording while away.
(The built-in Micro SD Card function supports up to 32GB)

Note: The IP Camera can be reset to factory settings by pressing the reset button for 10 seconds.

The reset button can be found at the back of the camera

1. To setup surveillance function for Apple OS and Android:
- Download the "Merlin IPCAM" app, which can be found in both Apple and Play stores.

There are two ways to add the camera
A. Click on add camera, upon clicking the camera a window will pop up. In the "Device ID" text box enter the UID or click "Scan barcode", located at the bottom of the camera or the QR sticker provided in the box
In the "user text box" enter the username; in the "password" enter the password.
B. Click on "search", the softwaer will automatically search for the LAN cameras.

Note: The camera's default username is "admin" and password is "12345"

2. Setup Wifi
When the camera shows "online"; click on the (Settings) icon on the right side of the camera list. In the pop-up "IP Camera Settings", window; click the Wifi Settings, then click "Manage Wifi Network". Select the desired router in the SSID list, enter the router Wifi password, click finish and wait for the camera to restart and connect to Wifi, if you're using a wired network just let the camera restart.

PC/Laptop Setup
1. Insert the CD companion to the PC and install the software
2. Download IP Cam Setup software
3. Start the Software, click the camera list open the devices window to add the device. There are two ways to add the device.
a. In the add devices window, click "open search interface" and search LAN access camera. Then select the desired device and click ADD
b. In the devices window click on ADD in the pop-up windows fill the device username and password, and then set the video H264 sub stream then click "OK".
c. Double click on the camera list and view the monitor screen.


Maintenance:
1. Do not use this product in a humid and high temperature environment
2. The device does not have a waterproof and high temperature resistance function.
3. To clean the device, please use a clean and wet cloth. Do not use any chemical product.
4. Please do not use in a dusty environment, in order to avoid any damage on the lenses and other components which can affect the recording function
5. Do not make any modifications or open the device without the help of Merlin Technician, otherwise will void the warranty and can damage the device.




1.1 Product Overview

   The Merlin IP Cam series network phone camera is a type of excellent intelligent home product specially designed for digital field. It introduces embedded LINUX operating system which is more stable. It introduces the technology of standard H.264 Mp4 video compression format and G.711A audio compression format which insure the high-quality image, low-bit rate and single-frame playing. It introduces Cloudlink P2P network transmission technology which achieves strong network data transmission ability and remote control ability. It introduces wireless learning codes technology and wireless detector to construct a strong alarm system.

Video call

It can realize the video call not only between two Merlin IP Cam, but also among smart phone, tablet computer and Merlin IP Cam.

Record function

After inserting U disk or Micro SD to Merlin IP Cam, it can realize simultaneous storage and recording of audio and video, and different recording mode such as manual recording, alarm recording, timing recording can be selected. You can search video files intelligent on the device and playback video on the screen directly.

 

Remote monitor

It can achieve remote monitor by using mobile APP to dial 3C number.

Wireless alarm

It introduces wireless learning code and wireless detector to construct alarm system, and also email alarm function is supported.

2.1 Open package check

First, please check whether there is any visible damage to the package appearance. The protective material used for the package of the Merlin IP Cam can sustain most accidental clashes during the transportation. Then, please open the box and get rid of the plastic protective coating. Check whether there is any visible damage to the Merlin IP Cam appearance.

 

2.2 The front panel and rear panel

The key function specification in the front panel and the interface specification in the rear panel are described in details in the manual. Please check carefully the product model in the bottom plate or in the rear panel film whether is accordant with the model you ordered. The label in the bottom plate or in the real panel is very important for after-sales service, please protect it carefully. Please provide the product model and serial number in the label before you contact our after-sales.

 

2.3 The front and rear panel key function 

Pilot lamp: From left to right are: (Network, Defense, Recording, Alarm)

The front button operation function

 

SN

Button name

Mark

Function

1

Number button

0-9

²  Input the number key during user input state

2

*/.button

 

²  Short press to decrease the volume during video call or playing state

²  Short press to delete text during edit state

²  Long press to record/stop recording during manual record mode

3

  Ctrl shift/

  defense

 

²  Short press to increase the volume during video call or playing state

²  Short press to switch input method during edit state

²  Long press to do defense/cancel operation

4

Dial/preview

 

²  Short press to dial video call during standby state

²  Long press to enter real-time preview during standby mode

5

Hang up/Exit

 

²  Hang up call during video call

²  Back to above level menu and exit current state

6

Direction button

 

 

²  Remove the cursor by up and down buttons when the main menu or submenu is popped

²  Add or decrease number during edit state

²  Change the setting in the menu

²  Play last or next video file by up and down buttons during the playback state

 

²  Move the cursor by left and right buttons when the main menu or submenu is popped

²  Play in the multi-low or multi-fast video during the playback state

7

Main menu/confirm key

 

²  Confirm

²  Enter main menu

 

3.1 Turn on

Plug the power supply and turn on the power supply switch to “ON”, the Merlin IP Cam enters the system. Suggest using the stable input voltage and power input ripple with less interference to make sure the Merlin IP Cam power supply. Suggest using the UPS to protect the power supply under allowable conditions

3.2 Turn off

Check and confirm the recording is stopped before turn off the Merlin IP Cam, turn off the power supply switch to “OFF”, or pull the rear panel power switch that can switch power.

 

Auto resume after power failure

If the Merlin IP Cam is shut down abnormally, it can automatically backup video and resume previous working status after power failure.

 

Insert the U disk or Micro SD card

Please make sure the Merlin IP Cam is not in recording state before inserting the U disk or Micro SD card, otherwise information will loss or storage equipment will be damaged.

 

Replace the battery

Please save the setting information and turn off the power supply switch before replacing the battery. The Merlin IP Cam uses button battery. Please check the system time regularly, if the time is not correct, you need replace the battery. Suggest replacing the battery every year and using the same type battery.

Note: The setting information must be saved before replacing the battery otherwise information will lose.

 

3.3 Standby state

Turn on the Merlin IP Cam and enter standby state, the system standby is shown as below:

Login interface

Icons meaning under standby state:

1

 

USB detection icon

2

 

Micro SD detection icon

3

 

Motion detection icon

4

 

3C smart card detection icon

5

 

WIFI connection icon

6

 

Internet connection icon

7

 

Sever abnormal

connection icon

 

 

 

 

4 Main menu

Press button, the system main menu is shown as below. You can operate and set each function in this menu.

 Main menu interface

4.1 Main menu navigation

Main menu

Function Overview

General

Set the basic parameters of the system

System

Update and maintain system and show related information of the system

Play

Search and play video files

Network

Set the basic parameters of the network

Alarm

Set the basic parameters of the alarm

Record

Set different record modes

 

4.2 General setup

 General setup interface 

 Set the basic parameters of the system, please click [main menu]> [general] to enter the general setup interface.

Time setupSet the system date and time.

Language setupSet the system language.

Video formatAccording to PAL or NTSC used in different areas, set the video format of the system.

Access passwordSet the password of network remote monitor, the password only can be numbers; You must set access password for the system in the first time, otherwise the remote monitor can not be used.

 

4.3 System setup

Update and maintain the system, please click [main menu]> [system] to enter the general setup interface.

System setup interface 

Restore factoryRestore system to factory setting.

System updateYou can update and maintain the system when there is system software need to be updated. There are two ways: local update and cloud update. Local update: Copy the update file to U disk or Micro SD card, then insert U disk or Micro SD card, Press update button and then press button to update after system detect the update file, the system will reboot up after finish updating. Could update: Under network state, press the update button, then the system will automatically detect whether there is file need to be updated. Press button, the system will automatically upload and update after detect the new version .The system will reboot up after finish updating.

3C IDThe 3C ID number will be shown here after insert 3C smart card to the device.

Version informationThe current system version information is shown.

 

4.4 Play   

Search and play video files, you can click [main menu]> [play] to enter the video playback interface.

Video retrieval 

 

Fast retrievalEnter the video playback interface, you can search system video file of the day after press search button directly. If there is no video, it will show “no video file found”.

 

Accurate retrievalMove the cursor to adjust the starting and ending time, the window will pop-up the video file list which conforms to searching condition after press search button , press up-down and left-right buttons to move the cursor to select the target file, then press buttonto play.

 

PlayDuring play state, press left-right buttons to finish fast forward and rewind operation and press up-down buttons to switch different video files. Press the button to stop playing. Press right key for single-frame playing during stop-playing state. Press button or can adjust the volume.

 

4.5 Network setup

Set network parameters, you can click [main menu]> [network] to enter the network setup interface.

Network setup

 

IPSet system IP address, you can automatically or manually set the IP address.

Through automatically set the IP address, system will automatic access to IP by DHCP; Through manually set the IP address, you can manually set the IP address(system will automatically determine the network segment of IP address, you only need manually set the last one of IP address. )

InternetAccording to access way to network to choose wired or WIFI connection to internet.

Equipped with wire, system will connect internet through the wired network; Using WIFI, system will search WIFI and set the connection accordingly, the connected internet name will be shown after successful access, and WIFI connection icon will be shown in standby interface.

 

WIFI setup

4.6 Alarm setup

Set alarm parameters, you can click [main menu]> [alarm] to enter the alarm setup interface. You need pre-start the defence system before using alarm function, system enter defence state after long press button  in 15 seconds, defence indicator will constant light.

 

Alarm setup

Send e-mailWhen there is alarm or alarm linkage of capture images, you can send specific alarm information or capture images to given e-mail address.

 

Email alarm

Motion detectionThis option is turned on and when the system detects the mobile signal that reached a preset sensitivity by analyzing the video image, motion detection alarm will be booted.

Screen captureYou can choose the quantity of system automatic screen capture when alarm appears, the images will be saved in U disk or Micro SD card.

BuzzerYou can set the alarm duration of system speaker when alarm appears.

 

4.7 Recording setup

Set different record modes, you can click [main menu]> [record] to enter the record setup interface. You can set three record modes: manual, alarm and timed. The record LED indicator will blink during record state.

 

ManualLong press record button can manually control the opening and closing.

 

Record setup

AlarmWhen motion detection or outside alarm triggers, system will automatically enter record state; Record timing indicates that record duration after trigger the alarm.

TimedYou can set the record time, system will automatically enter record state during this time.

 

5 Remote monitor and video call

5.1 Remote monitor

You need correctly connect to the network before remote monitor. For network setup, please see 4.5 【Main menu】>【network setup】

 

Remote monitor between two devices

The internet abnormal connection icon of standby interface will disappear after normal access to the internet, and the system is online state. Example: when using device A to make remote monitor to device B(the 3C ID is 1001), you need set remote monitor password for device B(see 【Main menu】>【general】).And set device A as follows: press “1001#” and dial it, the dialog box will be popped up to remind you of entering access password, press confirm button after enter password, then device A can make remote monitor to device B.

 

Using cell phone or tablet computer to make remote monitor to the Merlin IP Cam

 

Install the Merlin IP Cam App Software

(1): For Android smartphone and Tablet Computer, such as Sumsung.

 Run the CD with attached with your camera. Find out the “Android Phone App Software” folder. Then copy the Android App into your Android phone, and install it.

 

(2): For iPhone and iPad.

If your iPhone and iPad with “Barcode Scanner” please just scan the QR code, then open the app download link: https://itunes.apple.com/us/app/2cu/id680995913?ls=1&mt=8 , download the 2cu app and install it. If Without “Barcode Scanner” please search “ 2cu” in App Store. Download and install.

 

Runing the Merlin IP Cam App Software for remote monitor.

Boot up the application after normally installing Merlin IP Cam APP software to cell phone or tablet computer etc, click on the dial screen and enter the 3C ID as required, then click remote monitor button and the dialog box will be popped up to remind you of entering access password, you can make remote monitor to this Merlin IP Cam after enter correct digital passwords; If the remote monitor fails, please check whether the network of mobile device is normal.

 

5.2 Video call

Video call between two devices

 

Dial among WAN network: After Merlin IP Cam connecting to internet normally, the icon of standby abnormal network connection will disappear, the Merlin IP Cam is online state, then you can make video calls after dial the 3C ID of the other device.

 

Dial among LAN network: If two devices in same LAN,you can make video calls after dial the last numbers of the IP address. Example: the IP address of device A or device B in LAN is: 192.168.1.10 and 192.168.1.11, device A can dial “11” to make video call with device B.

 

Using mobile devices such as cell phone or tablet computer to make video calls with the device

Boot up the application after normally installing Sricctv02 or Merlin IP Cam client software to cell phone or tablet computer etc, click on the dial screen and enter the 3C ID as required, click video call button to make video call with the Merlin IP Cam; If the video call fails, please check whether the network of mobile device is normal.

 

Troubleshooting

 

The Merlin IP Cam cannot boot up normally.

     Possible reasons are as follows:

     1. The power supply is wrong.

     2. Switch power supply line is not in good connection.

     3. Switch power supply is damaged.          

     4. The program updating is wrong.

     5. The front panel is damaged.

 

The Merlin IP Cam reboots automatically or stops working after boot up a few minutes

      Possible reasons are as follows:

     1. The input voltage is not stable or too low

     2. The power of switch power supply is low.

     3. Frontal video signal is not stable

     4. Bad heat radiator or too much dust or bad running circumstance of the Merlin IP Cam.

     5. The hardware of the Merlin IP Cam is damaged.

 

System cannot detect USB or Micro SD card

      Possible reasons are as follows:

      1. The USB or Micro SD card line is not in good connection

      2. The card slot is damaged

      3. The storage equipment is damaged

      4. The USB port of main board is damaged

 

I cannot find the video files in local playback mode.

      Possible reasons are as follows:

      1. The storage equipment is damaged.

      2. The query condition is wrong.

      3. The video files to look up are covered.

      4. The recording is not on.

 

The local video is not clear.

      Possible reasons are as follows:

      1. The image quality is too bad.

      2. The reading program is wrong, bit rate is low. Normally the problem will be solved after reboot up the Merlin IP Cam.

      3. The storage equipment is damaged.

      4. The hard disk is damaged.

 

There is no audio signal in the surveillance window.

     Possible reasons are as follows:

     1. It is not an active tone arm.

     2. It is not an active sound box.

     3. The audio lines are damaged.

     4. The hardware of the Merlin IP Cam is damaged.

                                                                                                                            

The time is wrong.

    Possible reasons are as follows:

    1. Setting is wrong.

    2. The battery is in bad connection or the voltage is too low.

    3. The oscillation is damaged.

 

The motion detection wrong.

     Possible reasons are as follows:

     1. The motion detect area setting is not correct.

     2. The sensitivity is too low.

     3. Limited by some hardware edition.

 

The image is not clear or there is no image in network preview or video file playback state.

     Possible reasons are as follows:

     1. Network is not stable.

     2. The user machine is resource limited.

     3. The user has no surveillance purview.

 

Network connection is not stable.

     Possible reasons are as follows:

     1. Network is not stable.

     2. IP address is conflicted.

     3. MAC address is conflicted.

     4. The network cad of the computer or the computer is bad.

 

7.2 Maintenance

Please use the Merlin IP Cam in dry environment so that the Merlin IP Cam can work long-term and stably. The damp dust in the circuit board will cause short-circuit which will interferes the Merlin IP Cam normal running or damages the Merlin IP Cam.

Please keep the grounding well done to prevent the video or audio signal interfered and the Merlin IP Came from static or inductive electricity.

Please keep the Merlin IP Cam away from the heat resource.

Please keep the Merlin IP Cam ventilated for better heat radiator.

Please check and maintain the system regularly.

 

This manual only for the basic operation, please refer to the electronic manual CD-ROM for detailed operation.

Equipment updated in real time, there is no notice if upgraded.

If you have doubt or dispute for product description, all will be subjected to the ultimate interpretation of the company.

The manual is for the number of products for reference, the specific operation of each product is not an exhaustive; if you have any difficult problems, please contact the company customer service department.

 

 


Customer Reviews

It's gud Review by Satish
Every thing is fine I got what I expected (Posted on 3/20/2016)

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